Shipping policy
Made-to-Order Production
All Zodiac Studio prints are produced to order specifically for you.
Production begins once your order is placed. Please allow 3–7 business days for printing before your order is shipped.
Shipping Rates
Australia
Free standard shipping on all orders.
International
Flat rate shipping of $20–$25 AUD, depending on destination.
Shipping costs will be calculated and displayed at checkout.
Estimated Delivery Time
Total delivery time includes production + shipping.
Australia
Production: 3–7 business days
Shipping: 3–7 business days
Estimated total: 6–14 business days from order date
International
Production: 3–7 business days
Shipping: 7–15 business days
Estimated total: 10–22 business days from order date
Please note these are estimates and may vary during peak periods or due to circumstances outside our control.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can follow your delivery.
Shipping Address
Please ensure your shipping address is correct when placing your order.
If you notice an error, contact us as soon as possible at
hello@zodiacstudio.com.au
Unfortunately we cannot guarantee changes once an order has entered production or shipping.
Lost or Delayed Packages
If your order has not arrived within the expected timeframe, please contact us at: hello@zodiacstudio.com.au
We will work with the courier to track your shipment and assist with a solution.
Questions
For any shipping-related enquiries, please contact: hello@zodiacstudio.com.au