Shipping policy

Made-to-Order Production

All Zodiac Studio prints are produced to order specifically for you.

Production begins once your order is placed. Please allow 3–7 business days for printing before your order is shipped.

Shipping Rates

Australia
Free standard shipping on all orders.

International
Flat rate shipping of $20–$25 AUD, depending on destination.

Shipping costs will be calculated and displayed at checkout.

Estimated Delivery Time

Total delivery time includes production + shipping.

Australia

Production: 3–7 business days
Shipping: 3–7 business days

Estimated total: 6–14 business days from order date

International

Production: 3–7 business days
Shipping: 7–15 business days

Estimated total: 10–22 business days from order date

Please note these are estimates and may vary during peak periods or due to circumstances outside our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can follow your delivery.

Shipping Address

Please ensure your shipping address is correct when placing your order.

If you notice an error, contact us as soon as possible at
hello@zodiacstudio.com.au

Unfortunately we cannot guarantee changes once an order has entered production or shipping.

Lost or Delayed Packages

If your order has not arrived within the expected timeframe, please contact us at: hello@zodiacstudio.com.au

We will work with the courier to track your shipment and assist with a solution.

Questions

For any shipping-related enquiries, please contact: hello@zodiacstudio.com.au